What is my Amex Platinum Concierge number? To contact the Platinum Card Concierge, call 800-525-3355. If you are international and need to call collect, call 617-622-6756. You can also call the number on the back of your card and select Concierge from the list of options.
How do I contact American Express customer service?
Can you text Amex Platinum Concierge?
American Express is rolling out a new platform where Platinum cardmembers will be able to text back and forth with concierges for all of their requests, whether that be dining reservations, searching for show tickets or planning a special night out.
Is Amex Platinum free for military?
The Amex Platinum card waives the annual fee for active-duty servicemembers — but even with the fee, it's a great value.
How do you get 100k points on Amex Platinum?
In addition to the enhanced benefits, American Express is offering new Platinum cardholders a very generous welcome bonus: You can earn 100,000 Membership Rewards® Points when you spend $6,000 on purchases on the card in your first six months of card membership.
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Does AmEx call?
American Express will never call you to ask for your information. Urgent calls stating your account is suspended or closed.
How do I file a complaint against American Express?
If you can't find the answers you're looking for, you can get in touch with a customer service representative by calling the American Express complaints phone number—1-800-528-4800.
Why is my American Express card being declined?
You're over your credit limit
The most common reason for a card to be declined is because you're over your credit limit, or the purchase in question would put you over your credit limit. In general, it's best to keep your credit utilization below 30% for your credit score.
What is concierge service on a credit card?
If you have a credit card with concierge benefits, it means you have access to a team of personal assistants that can help you with an array of tasks. A concierge can handle the heavy lifting when it comes to things like booking travel or scoring tickets to a sought-after event.
Can Amex Platinum get you reservations?
American Express is introducing a new reservation booking tool in the Amex mobile app. The new feature will allow The Platinum Card® from American Express and Centurion members to search, book and manage reservations in one streamlined mobile experience.
What is Visa Platinum concierge service?
What is a platinum credit card concierge service? A concierge service is a number you can call to reach a well-informed assistant – the concierge. The concierge can help you organise a fairly wide range of goods and services, as well as providing some advice, information and other assistance.
Does Amex know when you leave the military?
Most recent data points show that AMEX does not review your MLA or SCRA military status for a few months after you leave active duty military service. This is true whether you separate or retire.
Can military spouse get Amex Platinum?
Yes! The AMEX Platinum card for US military servicemembers AND their spouses has NO annual fee. The normal $695 annual fee is waived under AMEX's interpretation of the Servicemembers Civil Relief Act (SCRA) law.
Can I buy a house with my Amex Platinum card?
Absolutely not. Kipp says that this is one of the top misconceptions about the program. The only involvement from American Express is the bonus you get after closing; you aren't actually using your credit card to purchase the house, nor are you using it to pay any deposits, title costs or mortgage fees.
Does American Express record calls?
“Our policy does not allow customers to record phone calls,” an American Express spokesman, Thomas Sclafani, reports, but customers who don't want their phone calls recorded can request to talk on a nonrecorded line.
How does American Express verify identity?
How safe is it to provide my personal information via the website? American Express works with Signicat. Signicat uses iDIN and Onfido to verify your identity in a secure environment. All your personal information will be deleted from Signicat's servers after identification.
Is American Express a bad company?
Some people think American Express is bad because it does not have the same widespread international acceptance as other major card networks, and merchants often take issue with high Amex interchange rates. However, American Express is not a bad credit card company overall.
Where is the headquarters of American Express?
Can merchants refuse Amex?
“Though merchants may desire lower fees, those fees are necessary to maintaining cardholder satisfaction — and if a particular merchant finds that the cost of Amex fees outweighs the benefit it gains by accepting Amex cards, then the merchant can choose to not accept Amex cards.”
How long do I have to wait to reapply for Amex?
We welcome you to apply for any of our American Express Cards, but please wait at least 30 days from the date you received the decline letter before submitting a new application.
Do you pay for concierge services?
Concierge services are free and tipping isn't mandatory, but it's certainly appreciated. While you can wait to tip your concierge until the end of your stay, it can be better to grease the wheels right from the get-go.
What is a personal concierge service?
A personal concierge offers services to serve the needs of their clients. A great advantage of having a personal concierge business is there are various niches to prosper in. They perform multiple tasks that involve making travel arrangements, shopping for groceries, taking care of pets and landscaping.
Do you pay a concierge?
A concierge typically receives between $5 and $10 depending on the service provided, including making a dinner reservation or obtaining tickets to a theater. When a concierge makes multiple arrangements, guests should tip an amount commensurate with the service—say between $20 and $50—at the end of their stay.
Is it worth it to upgrade to Amex Platinum?
Overall, the Amex Platinum still remains worth it if you can take advantage of the benefits without overextending yourself. At the end of the day, it's not financially savvy to spend more money just to take advantage of the card's benefits.
How do I use my Amex Platinum for restaurant reservations?
Unlock insider access to some of the world's most sought-after restaurants with Global Dining Access by Resy. Download the Resy iOS app or log into Resy.com and add your Platinum Card® to your Resy profile to take advantage of your special benefits and discover restaurants near you.
What is Visa Infinite Concierge?
The Visa Infinite concierge is a free personal assistance phone line available 24/7: (888) 853-4458 in the U.S. or (630) 350-4545 if you're traveling abroad. The Visa Infinite concierge can help you do things like book restaurant reservations, select gifts or obtain event tickets right when they go on sale.
How do you get American Express to waive the military fee?
Applying to receive SCRA benefits, which includes the waiver of the annual fee on your Amex Platinum card, is simple. Just log into your Amex Platinum card account online and select Account Services at the top of the page. Then select Credit Management and choose SCRA Benefits.
Does American Express ever waive annual fee?
If you're requesting an annual fee waiver because of financial hardship, American Express offers a financial relief program for eligible cardholders. If you qualify, American Express will waive the annual fee, but depending on the program, you may not be able to use your Platinum card while you're enrolled.